Why do I get a 'socket error' message?
An error may result from having the speed test open in more than one browser tab or window. The test may fail to complete and display the following message:
'A socket error occurred during the Upload test. Please try again later.'
- How Do I Check My Internet Speed On Google
- Internet Speed Check Google Chrome
- Free Internet Speed Test
The internet speed test measures the download and upload speeds from your router or primary Wifi point. This speed test checks the speed between your smartphone, tablet, computer, or other device and the internet. You can run the test through a cellular (mobile) network, a wired broadband connection, or your home Wi-Fi. A gateway speed test checks the speed between your AT&T Wi-Fi gateway and our network. How To Check Your Wifi Speed On Phone Test Your Internet Speed on Google Internet Speed Test সবচেয়ে ভাল পদ্ধতি হচ্ছে আপনার.
To prevent this error, and get the most accurate test results, close all other browser tabs and windows before running.
If you continue to get a socket error message, or another type of error message, please provide feedback by emailing us at speedtestfeedback@fusionconnect.com. Please, include your OS/Browser information.
Why is the location I usually pick missing from the City list?
We first complete a latency test to our servers, and if a server does not respond within a specified time frame, it is not included in the City list.
A slow response can be caused by latency or packet-loss between the client and server, or particularly high Internet usage (during peak hours). Do try the test again in a little while.
In which browsers does the Speed Test work best?
For best results, use the most recent version of your favorite browser. But at minimum use Firefox 53, Chrome 59, Safari 10, IE 11, or Edge 13 or higher. If you are unable to see Speed Test, though other content appears on the speed test page, check your browser's security setting. Try lowering the setting from High to Medium-High, or even a bit lower, to allow the broadband test application to load.
Why am I receiving 'Could not connect to the Internet' errors when I am connected?
In some cases, firewall and security software can prevent the test from running and generate a 'could not connect' error. Temporarily lowering the severity should allow the broadband test to run. Be sure to turn it back on before leaving our website.
Why didn't the test choose the server location nearest me?
Our Speed Test automatically detects the optimal server host location for testing, which is not necessarily the closest server host. This is due to real-time network circumstances like number of hops, or current traffic load on each test server. Change the selection using the Change City drop down function directly underneath the Start Test button.
Why is my speed lower than expected?
Several factors may slow your connection, resulting in lower-than-expected speeds. Try these simple suggestions below. But if your slower speeds persist, contact your broadband service provider to see if they can determine the issue.
- Be sure to stop any downloads or programs that may be using your connection while running the test.
- When using a wireless connection, there may be wireless interference. Try using a wired Ethernet connection instead.
- Try rebooting your modem or router and then running the test again.
What is 'Throughput' and what factors affect my results?
There are many factors that impact your speed test results. Throughput problems in your local area network, IP or access overhead, and network design all play a role. Please read the definitions and examples below to learn more about these factors.
- Download
Download is a measure of how fast your connection delivers content to your computer or local area network. - Upload
Upload is the measure of how fast content is delivered from your computer or local area network to others on the Internet.
For businesses or power-users, download and upload speed should match or at least be very close. This is important for applications like VoIP, on-line gaming and other interactive programs. Upload speed is even more important if you are operating a server at your location. If achieving optimal upload speed is a concern, consider Ethernet or T1 services. - Kbps
Kbps transfer rate = kilobit per second transfer rate. There are 8 bits in a byte, so we would divide kbps by 8 to get KB/sec transfer rate. - Mbps
Mbps transfer rate = megabits per second transfer rate. 1000 kilobits equals one megabit. One megabit per second equals 1 million bits per second. Mbps is the industry-standard used by ISPs. - MBps
MegaBytes per second. There are 8 megabits in one megabyte. - Transfer Rate
- Transfer rate is speed at which data can be transmitted between devices. As files to download become increasingly larger, the highest data transfer rate is most desirable.
- Throughput
Throughput is the maximum amount of communication or messaging that can be transmitted through a communication channel during an elementary unit of time, usually, in a second.
Depending on the type of channel, the addressing mechanism used in that channel, the type of messages are being transmitted and how secure the transmission needs to be—along with physical attributes like temperature, humidity and signal-to-noise ratios—actual measured throughput will vary.
An Example of Throughput
You have Ethernet 8.0 Mbps service and need to transmit an email which is exactly 1MB in size You may expect it will take exactly 1 second to transmit that message. But it will actually take longer as the total information that needs to be transmitted is more than 1MB. The total information is called Payload. The channel needs to not only transmit the payload but also some addressing details like where it is coming from and where it is destined to.
The device that sends this email will break down the message into smaller pieces and package them into what are called IP Packets. The size of these packets is usually determined by your Local Area Network. Some have smaller size, so the message will take more IP Packets to transmit; while others may have larger size which needs fewer IP Packets. Each IP Packet also contains an IP Header. This is where the information like the source IP Address, the destination IP Address and additional information about the payload is included. IP Header is usually 20 Bytes (160 Bits) long.
Assuming that this customer uses 100 Byte payload, each IP Packet will now be 120 Bytes long. And that 1MB message will have to be broken down into 10,000 payload pieces. That means to transmit the whole message the channel really needs to transmit about 1,200,000 Bytes or 1.2 MB or 9,600,000 bits. It will take at least 1.2 seconds to transmit all these bytes on this 8 Mbps service assuming that all these IP packets with the payload arrive without any errors and not needing re-transmission. This is called IP Overhead.
Actual Throughput will always be less than line rate of the access service that is communicated by your provider—and this is all based on IP Overhead only. Ethernet services also have a Layer 2 or Ethernet Overhead. Other services may have ATM, Frame Relay or other kinds of Overhead depending on the design. All of this may contribute to a slower bandwidth throughput than what you are expecting.
Other frequent factors influencing throughput:
- The number of devices sharing the access circuit and the activity the other devices are generating while the test is running
- A rogue LAN port that is clogging the LAN with transmission
- A leaky LAN port which degrades LAN performance
- LAN signaling issues which create a lot of packet re-transmission for the devices on the LAN
- LAN Router with performance issues, low processing power or Deep Packet Inspection and advanced security features like URL blocking enabled
- Wireless Access Points on the LAN side
- Distance (both geographical as well as number of hops) between the speed testing client and the server
Why do I see a license expiration notice?
This notice is in place to protect our test from being stolen and run, mirrored, or framed into another website.
To remove this notice:
Make sure you are going to https://www.speakeasy.net/speedtest/. We have software in place to block the test from being used in any other domain.
Also, you may have an older version of the test cached in your browser. Clearing your cache and Fusion Connect cookies should make the license expiration notice disappear.
How does security software and firewalls impact the test?
Our internet broadband test sends packets of empty data back and forth to your computer in order to test your line speed. Since we are a third-party sending a receiving a tiny data packet from your computer to perform the test, some ad block or security services interpret this as an attack and act accordingly. Temporarily lowering the severity should allow the speed test to work. Be sure to turn it back on before leaving our website.
How do I save my bandwidth test results?
Your most recent speed test results are saved in your Results History when tested on desktop or tablet.
- To test your internet speed, Google 'internet speed test' and click the blue 'Run speed test' button under the first result.
- You have a good internet speed if you are at or above 25 Mbps for downloads.
- To make your internet faster, move closer to your router, regularly disconnect and update your devices, or buy new equipment.
- Visit Insider's Tech Reference library for more stories.
If you're looking to change your internet provider, or are considering increasing your internet speed, it's a good idea to know where your internet speed currently stands. This will help you better understand what you want and need from a new internet plan.
Why do I get a 'socket error' message?
An error may result from having the speed test open in more than one browser tab or window. The test may fail to complete and display the following message:
'A socket error occurred during the Upload test. Please try again later.'
- How Do I Check My Internet Speed On Google
- Internet Speed Check Google Chrome
- Free Internet Speed Test
The internet speed test measures the download and upload speeds from your router or primary Wifi point. This speed test checks the speed between your smartphone, tablet, computer, or other device and the internet. You can run the test through a cellular (mobile) network, a wired broadband connection, or your home Wi-Fi. A gateway speed test checks the speed between your AT&T Wi-Fi gateway and our network. How To Check Your Wifi Speed On Phone Test Your Internet Speed on Google Internet Speed Test সবচেয়ে ভাল পদ্ধতি হচ্ছে আপনার.
To prevent this error, and get the most accurate test results, close all other browser tabs and windows before running.
If you continue to get a socket error message, or another type of error message, please provide feedback by emailing us at speedtestfeedback@fusionconnect.com. Please, include your OS/Browser information.
Why is the location I usually pick missing from the City list?
We first complete a latency test to our servers, and if a server does not respond within a specified time frame, it is not included in the City list.
A slow response can be caused by latency or packet-loss between the client and server, or particularly high Internet usage (during peak hours). Do try the test again in a little while.
In which browsers does the Speed Test work best?
For best results, use the most recent version of your favorite browser. But at minimum use Firefox 53, Chrome 59, Safari 10, IE 11, or Edge 13 or higher. If you are unable to see Speed Test, though other content appears on the speed test page, check your browser's security setting. Try lowering the setting from High to Medium-High, or even a bit lower, to allow the broadband test application to load.
Why am I receiving 'Could not connect to the Internet' errors when I am connected?
In some cases, firewall and security software can prevent the test from running and generate a 'could not connect' error. Temporarily lowering the severity should allow the broadband test to run. Be sure to turn it back on before leaving our website.
Why didn't the test choose the server location nearest me?
Our Speed Test automatically detects the optimal server host location for testing, which is not necessarily the closest server host. This is due to real-time network circumstances like number of hops, or current traffic load on each test server. Change the selection using the Change City drop down function directly underneath the Start Test button.
Why is my speed lower than expected?
Several factors may slow your connection, resulting in lower-than-expected speeds. Try these simple suggestions below. But if your slower speeds persist, contact your broadband service provider to see if they can determine the issue.
- Be sure to stop any downloads or programs that may be using your connection while running the test.
- When using a wireless connection, there may be wireless interference. Try using a wired Ethernet connection instead.
- Try rebooting your modem or router and then running the test again.
What is 'Throughput' and what factors affect my results?
There are many factors that impact your speed test results. Throughput problems in your local area network, IP or access overhead, and network design all play a role. Please read the definitions and examples below to learn more about these factors.
- Download
Download is a measure of how fast your connection delivers content to your computer or local area network. - Upload
Upload is the measure of how fast content is delivered from your computer or local area network to others on the Internet.
For businesses or power-users, download and upload speed should match or at least be very close. This is important for applications like VoIP, on-line gaming and other interactive programs. Upload speed is even more important if you are operating a server at your location. If achieving optimal upload speed is a concern, consider Ethernet or T1 services. - Kbps
Kbps transfer rate = kilobit per second transfer rate. There are 8 bits in a byte, so we would divide kbps by 8 to get KB/sec transfer rate. - Mbps
Mbps transfer rate = megabits per second transfer rate. 1000 kilobits equals one megabit. One megabit per second equals 1 million bits per second. Mbps is the industry-standard used by ISPs. - MBps
MegaBytes per second. There are 8 megabits in one megabyte. - Transfer Rate
- Transfer rate is speed at which data can be transmitted between devices. As files to download become increasingly larger, the highest data transfer rate is most desirable.
- Throughput
Throughput is the maximum amount of communication or messaging that can be transmitted through a communication channel during an elementary unit of time, usually, in a second.
Depending on the type of channel, the addressing mechanism used in that channel, the type of messages are being transmitted and how secure the transmission needs to be—along with physical attributes like temperature, humidity and signal-to-noise ratios—actual measured throughput will vary.
An Example of Throughput
You have Ethernet 8.0 Mbps service and need to transmit an email which is exactly 1MB in size You may expect it will take exactly 1 second to transmit that message. But it will actually take longer as the total information that needs to be transmitted is more than 1MB. The total information is called Payload. The channel needs to not only transmit the payload but also some addressing details like where it is coming from and where it is destined to.
The device that sends this email will break down the message into smaller pieces and package them into what are called IP Packets. The size of these packets is usually determined by your Local Area Network. Some have smaller size, so the message will take more IP Packets to transmit; while others may have larger size which needs fewer IP Packets. Each IP Packet also contains an IP Header. This is where the information like the source IP Address, the destination IP Address and additional information about the payload is included. IP Header is usually 20 Bytes (160 Bits) long.
Assuming that this customer uses 100 Byte payload, each IP Packet will now be 120 Bytes long. And that 1MB message will have to be broken down into 10,000 payload pieces. That means to transmit the whole message the channel really needs to transmit about 1,200,000 Bytes or 1.2 MB or 9,600,000 bits. It will take at least 1.2 seconds to transmit all these bytes on this 8 Mbps service assuming that all these IP packets with the payload arrive without any errors and not needing re-transmission. This is called IP Overhead.
Actual Throughput will always be less than line rate of the access service that is communicated by your provider—and this is all based on IP Overhead only. Ethernet services also have a Layer 2 or Ethernet Overhead. Other services may have ATM, Frame Relay or other kinds of Overhead depending on the design. All of this may contribute to a slower bandwidth throughput than what you are expecting.
Other frequent factors influencing throughput:
- The number of devices sharing the access circuit and the activity the other devices are generating while the test is running
- A rogue LAN port that is clogging the LAN with transmission
- A leaky LAN port which degrades LAN performance
- LAN signaling issues which create a lot of packet re-transmission for the devices on the LAN
- LAN Router with performance issues, low processing power or Deep Packet Inspection and advanced security features like URL blocking enabled
- Wireless Access Points on the LAN side
- Distance (both geographical as well as number of hops) between the speed testing client and the server
Why do I see a license expiration notice?
This notice is in place to protect our test from being stolen and run, mirrored, or framed into another website.
To remove this notice:
Make sure you are going to https://www.speakeasy.net/speedtest/. We have software in place to block the test from being used in any other domain.
Also, you may have an older version of the test cached in your browser. Clearing your cache and Fusion Connect cookies should make the license expiration notice disappear.
How does security software and firewalls impact the test?
Our internet broadband test sends packets of empty data back and forth to your computer in order to test your line speed. Since we are a third-party sending a receiving a tiny data packet from your computer to perform the test, some ad block or security services interpret this as an attack and act accordingly. Temporarily lowering the severity should allow the speed test to work. Be sure to turn it back on before leaving our website.
How do I save my bandwidth test results?
Your most recent speed test results are saved in your Results History when tested on desktop or tablet.
- To test your internet speed, Google 'internet speed test' and click the blue 'Run speed test' button under the first result.
- You have a good internet speed if you are at or above 25 Mbps for downloads.
- To make your internet faster, move closer to your router, regularly disconnect and update your devices, or buy new equipment.
- Visit Insider's Tech Reference library for more stories.
If you're looking to change your internet provider, or are considering increasing your internet speed, it's a good idea to know where your internet speed currently stands. This will help you better understand what you want and need from a new internet plan.
Google offers a simple and fast tool for doing this, and you can easily access it by initiating a Google search. This Google speed test measures your internet speed in megabits per second, or Mbps. The test determines your internet speed by measuring the amount of data that can move through your connection.
Here's what you need to know to take Google's internet speed test, how to determine whether your internet is fast, and tips for improving speed.
How to use Google's internet speed test
How Do I Check My Internet Speed On Google
- Go to Google and enter 'internet speed test' in the search bar.
At the top of the first page of search results, in the box labeled 'Internet speed test,' click the blue 'Run Speed Test' button.
© Devon Delfino/Business Insider This test will be the first result. Devon Delfino/Business InsiderA pop-up window will appear featuring what looks like a speedometer similar to what you'd see in a car. Wait as the test first measures your download speed than upload speed. It takes about 30 seconds to complete.
© Devon Delfino/Business Insider Your internet speed will be analyzed. Devon Delfino/Business InsiderOnce the test is finished, Google's internet speed test will display your results with an assessment of your connection speed. Your results are given in terms of megabits per second, or Mbps. The higher your Mbps count, the better.
Quick tip: You may also see a 'Latency' reading. This is a measure of how quickly you get a response from your server and is given in milliseconds, or ms. Here, the lower your number, the better.
What is a good internet speed?
The FCC's standard for a fast internet connection is at least 25 Mbps for downloads, and 3 Mbps for uploads.
Internet download speeds that exceed 25 Mbps are considered fast and can range anywhere from 100 Mbps to 2,000 Mbps. To be considered a fast internet connection for four or more simultaneous users and devices, you'll certainly want more than 25 Mbps.
Internet upload speeds tend to be lower, and back in 2015, the FCC recommended that you have at least 3 Mbps, but many consider 5 Mbps to be fast, with available speeds going up to 50 Mbps.
Quick tip: Keep in mind that your internet speed is constantly changing, depending on how close you are to your router, how many devices are on the network, and how much data you're currently using. So taking the test while you're alone in your house will give you higher results than taking the test while five people stream Netflix.
How to make your internet speed faster
Internet Speed Check Google Chrome
If you find your internet speeds lagging, but don't want to jump into the market for a new internet plan or new equipment, there are a couple of things you can do to help boost your internet speed:
- Disconnect and turn off devices you aren't using. In the digital age, we've often got multiple devices at the ready, but all of them being connected and running in the literal background of your life can slow your internet speeds down.
- Move closer to your gateway or get a Wi-Fi extender. How far away you and your devices are from your internet gateway, router, and/or modem can really have an impact on the speed and stability of your connection. Remove the walls, appliances, building material, and other obstructions of your home from between you and your Wi-Fi signal.
- Try a wired connection with your console or computer. When you opt to stream 4K UHD video, play on your gaming console, or video conference with other people, that can put a lot of strain on your Wi-Fi connection. Ethernet cords, which offer you a wired connection between your gateway and personal devices will help speed up those more demanding connections.
- Reboot and update devices regularly. Sometimes the issue isn't your connection - it's your device. Make sure you are rebooting your devices regularly instead of leaving them in sleep mode. Also be sure to keep your apps, consoles, and computers updated. And do the same for your anti-virus programs, drivers, firmware, and computer and device software. This will help clear system errors and have it working or playing at top speed.
- Update your gateway devices. If speeds are noticeably slowing and you've got older Wi-Fi devices, it might be time for an equipment upgrade. Consider getting a dual-band router, or preferably a triple-band 5GHZ band model. Once you have it, access your router's settings and flip the channel from auto to one of the other options.